article was written in response to the insightful articles found in the sales department of the Go Articles, written by two outstanding sales professionals.
1 "People buy from people", by Mark Tewart - speaker, consultant and author of "How to sell Superstar: Break All the Rules and Succeed
.2 "Fine art and Handshake" Michael Johnson Dalton.nagrađivani publisher and a successful entrepreneur with more than 30 years of business leadership.
and articles emphasize the importance of personal contact in the sales process. Mark Tewart wrote about the importance of sales people who can show compassion and understanding and establish rapport with clients, not just "spray his presentation" to "spray and pray" mode.
Michael complains that in today's world of the Internet online and remote transactions, people forget May May people forget the heat manageable.
Mikes article went on to describe various types of handling the emotions conveyed by the other.
Most people would agree that personal touch and warmth is essential to sales and customer service processes. They are, however, also recognize that it is inevitable that more sales and customer service process will be done via the Internet.
challenge for marketers today is scheduled for a personal touch to the computer procese.Web pages as static advertising can show a sense of welcome and copy the language, tone and manner, appearance, color navigation. It can not communicate emotionally.
Smileys are probably the first effective way for people to easily show and share their feelings over the internet in a cult way. At first I thought about how easily a simple and playful devices .... But these days when my daughter showed me the face, I know exactly the feeling you want to convey to me.
Face book is packed with tools such as "push, the slam, a hug, handling" of course. As with my daughter, I can now reveal the feelings of some friends who regularly include the use of avatar actions and statements in your messages.
Palace.com is a place for communication avatar. Members create their own avatars to communicate with other members. Their range of action and expression tools is far more extensive than Face Book-a. "Psychology of Avatars and Graphical Space in Multimedia Chat Communities'," Michael Beiswenger, located in the Chat communications, analyzes the characteristics and range of emotions and behavioral tendencies of different avatars to represent Palace.com.
These results support the claim that avatars can in time develop into a complex symbol that can help remote Internet communications to represent the emotional states. For example, if I kept my power to show avatar you-can reveal that I am troubled by a basic sense of helplessness and insecurity in my relationships with tobom.Dobar part is that the PC May be able to understand what I mean too.
the next generation of humans and machines will believe to be skilled in showing their personal warmth and feelings through these avatars in internet communication with probably more virtuous than the handling described by Michael Johnson.
Puno is also underway on a higher technological level in affective computing and intelligent interaction to allow the computer to interact with people on an emotional level ... more ie the detection of voice tone, manner and mood of customers and respond appropriately.
affective database is probably one of the most mysterious and confusing areas in today's IT technologies.
Conclusion ...
need to communicate on a personal and emotional level is probably the timeless and eternal. What will change dramatically as we interact more nearly to the mechanics of transmission of these messages.
This will surely become a new world, new symbols and ikone.Dobra old project may go the way of the dinosaurs.